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OeNPAY helps shape the future of eID applications in Austria.

eID technology offers numerous benefits for individuals and businesses alike. Taking full advantage of them requires a national eID infrastructure that meets cross-industry interoperability standards. The goal is an eID solution that serves as an interface to both private sector services and e-government services. OeNPAY aims to lay the foundation for such a comprehensive eID infrastructure in Austria in cooperation with all stakeholders.


OeNPAY ran the “e-IDentify yourself” OeNPAY Electronic Identity Challenge for three months to crowdsource ideas for brilliant, new eID applications that transcend the range of existing solutions and can be used in all walks of life. The idea contest aims to contribute to developing a comprehensive, interoperable eID infrastructure and to promote digitization in Austria and Europe in cooperation with all stakeholders.

“OeNPAY serves as a catalyst for innovation and bridges the gap between private and public market participants. Our goal is to promote a common, cross-industry solution and get people engaged in the process. We received a large number of contest submissions that highlight the broad range of potential eID applications in all walks of life. Implementing these applications is the next step to unlocking their potential at the national and international level.”
Franz Deim, Managing Director, OeNPAY Financial Innovation HUB GmbH

The winning idea: A secure, modular metaverse identity

The winning entry, a secure, modular metaverse identity, was selected by a distinguished jury of experts from the innovation community, and the winner was awarded EUR 3,000 in prize money. The idea is to provide users with a secure electronic identity in the digital sphere, but without them having to divulge too much personal information.

“The metaverse (web 3.0) offers countless, virtually untapped innovation opportunities across different sectors. The winning idea of our contest advocates for developing new, secure solutions that prevent attacks on the user’s financial assets and identity data in cyberspace.”
Bernhard Krick, Managing Director, OeNPAY Financial Innovation HUB GmbH

For the distinguished jury of experts from the fields of academia, innovation, finance, payment and privacy, the winning entry stood out in that is has high innovation potential and shows foresight.

We found the idea especially inspiring – it was the most forward-looking of all entries. The metaverse is an emerging megatrend that has the potential to fundamentally change the way we live and work. It also has the potential to reshape payments from the ground up. This is why we found the idea so compelling.”
Joint jury statement

“We have seen how efficient cooperation of private and public sector providers helps spark the development of sound eID solutions. We of OeNPAY see ourselves as a catalyst of innovation, and we aim to bridge the gap between private and public market participants. Our goal is to promote a common, cross-industry solution and get people engaged in the process.”
Franz Deim, Managing Director, OeNPAY Financial Innovation HUB GmbH

“In our society, commercial activities, daily tasks and social connections are increasingly based on digital data. No matter if we are shopping, banking, driving a car, taking a vacation, working, doing leisure activities, making a phone call or spending time on social media: All these activities involve the processing of our personal data. Protecting the personal reference, our electronic identities, the data themselves and how they are processed is therefore becoming increasingly important.”
Kurt Einzinger, Data Protection Officer, Member at Austrian Data Protection Council

“Today, consumers manage 29 user profiles on average, which means they have to memorize several different login data. That is not just annoying – given the large number of profiles, users can easily lose track of who has what personal data. We need eID solutions that give people full control over their data at the highest security level, that can be used with applications in all areas of life. A case in point is our ich.app. This is why we are very much looking forward to learning about exciting new ideas put forward by users and market participants and exploring promising cooperation opportunities. The success of an eID solution in Austria and in Europe will hinge on its interoperability and range of potential applications.”
Harald Flatscher, Geschäftsführer, PSA Payment Services Austria

“Improve society with technology”
Andreas Freitag, Consultant für Blockchain, DLT & Self Sovereign Identity, trusinity

“Digital identities are an integral feature of our digitized working and living environments. They stand for convenience, efficiency and time and cost savings. Too many online applications still rely on low-security authentication methods, such as a user name and password. Secure digital identities are essential to unlocking the potential of digitization.”
Robert Jeller, Abt. Innovation und Digitalisierung, Wirtschaftskammer Österreich (WKÖ); Vorsitzender des Beirats A-Trust

“Digitization is happening at a fast pace in all spheres of life. Digital processes are becoming increasingly important for individuals, businesses and public authorities. Protecting one’s own digital identity is especially relevant in online transactions. We are on the lookout for fascinating eID applications that make life easier, more efficient and more secure without compromising user privacy.”
Bernhard Krick, Managing Director, OeNPAY Financial Innovation HUB GmbH

“Trust is essential to online transactions. Digital identities allow you to know who you are communicating with. Today, we are still exploring the range of possible applications. As a member of the jury for the OeNPAY Electronic Identity Challenge, I look forward to the presentation of innovative ideas on how digital identities can make the online world more secure and add variety, while at the same time respecting people’s right to privacy.”
Herbert Leitold, Director-General, Secure Information Technology Center Austria A-SIT

“A unique identity allows extending the rule of law to the Internet in an effective manner.”
Hartmut Müller, CEO, Notartreuhandbank AG

“The OeNB advocates for more competition, transparency and European autonomy with respect to payment systems. An important component of this endeavor is the digitization of identities. I look forward to learning about innovative ideas and approaches that will take us a step closer to this goal and to exploring cooperation opportunities between market participants and public institutions.”
Petia Niederländer, Director Payments, Risk Monitoring and Financial Literacy Department, Oesterreichische Nationalbank

“My wish is a context-sensitive eID that just provides access to the data required in a given situation.”
Katja Schechtner, Senior Urban Scientist and Advisor for Innovation & Technology, Visiting Professor University of Applied Arts Vienna; Research Affiliate MIT

The large number of contest submissions highlights the broad range of potential eID applications in all areas of daily life. Our contest participants recognized that the demand for digital identity solutions is greatest in public administration and for reducing bureaucracy. A case in point is EASY ID, a contest entry that simplifies the processing and sharing of a user’s address, bank details or ID card. Another entry, entitled “e-ID proves your knowledge”, focuses on the submission of education certificates. The contest entries cover many areas of daily life, with public administration and reducing bureaucracy accounting for the largest share (44 %), followed by society (26 %), finance (17 %) and information security (12 %).

Source OeNPAY: Most of the ideas came from these four categories. Multiple allocations possible.

Identity verification plays an important role in our day-to-day lives, as it allows us to prove who we are. This is what passports or identity cards are for. Now the identity verification process has gone digital thanks to modern technology: People can use digital ID solutions to access public and other services where they once had to show up in person – it’s simple, fast and secure.
Electronic identity (e-ID) solutions enable individuals and businesses to provide digital proof of who they are. An e-ID issued by a certified provider serves as a legally valid, standardized electronic means of identification. It can be used to authorize transactions, to ensure the secure transfer of personal data and certificates, and to provide a legally binding digital signature.

Today, e-ID solutions are used in several fields. For instance, they are absolutely essential for electronic payments. Based on modern technologies and legally compliant, these e-ID solutions provide simple and secure access to digital financial services such as one-time payments, digital banking services or loan applications. e-ID solutions can be used for far more than that, though – they come in helpful in all digital interactions that require proof of identity.

A number of private and public sector organizations provide different types of e-ID solutions in Austria, but none of them is widely used for a broad range of applications. As a result, several national and international public and private sector e-ID solutions co-exist in the market. Many of them are neither interoperable nor do they meet uniform legal and security standards. Austria does not have a comprehensive cross-sector solution that individuals and businesses can rely on for different types of applications.

Easy to use: Once installed, the e-ID becomes a standard feature of people’s digital wallets and a constant companion – one single technology that offers numerous functions. For instance, the e-ID allows people to access government services online where they once had to go in person.

Interoperable: An interoperable e-ID infrastructure ensures that several e-ID solutions by different providers can co-exist in the market.

International: In line with the EU’s efforts to create a European digital identity, OeNPAY aims to help create a national e-ID infrastructure that is interoperable across borders, so that Austrian e-IDs are accepted in other EU countries and vice versa.

Secure: A comprehensive e-ID infrastructure conforms to GDPR standards and meets the requirements of the European eIDAS Regulation. It helps protect privacy, reduce crime and fraud, and protect against data misuse and identity theft.

Transparent and user-controlled: A comprehensive e-ID infrastructure allows users to control what happens to their data and which details they reveal about themselves.

Digitized: A national, interoperable e-ID infrastructure promotes digitization and adds to the country’s appeal as a business location.

The European Commission works on developing a legal framework (eIDAS 2.0) for a European digital identity. The digital wallet (EU Digital Identity Wallet) should serve as a means for people and companies to identify themselves for public and private services within the EU and to prove certain information.

During the circle17 impactathon, startups and university students joined forces with OeNPAY and the Oesterreichische Nationalbank (OeNB) to explore innovative approaches to cash logistics that are sustainable and have a regional focus.

Cash is still the most popular means of payment in Austria. In retail transactions, it is used less frequently than before, though. In light of declining cash transactions and the constantly shrinking bank branch network (and its cash services), both trading companies and financial institutions in Austria are faced with a key challenge: how to ensure the supply and distribution of cash throughout the country in the long run.

OeNPAY and the OeNB launched a joint initiative on cash innovation at circle17, a program launched by two nonprofit organizations, AustrianStartups and respACT, in an effort to help implement the UN Sustainable Development Goals. The participants of the circle17 impactathon were asked to develop innovative solutions for the following task: How can we ensure access to cash in rural regions and promote a regional cash cycle?

The goal: Promoting a sustainable cash cycle

A new approach to cash logistics is required to accommodate changes in payment habits and banking infrastructure. Regional and sustainable solutions are the highest priority.

“Supplying Austrians with euro cash is one of the OeNB’s core tasks,” says Matthias Schroth, Director of the OeNB’s Cash Management, Equity Interests and Internal Services Department. “With the circle17 impactathon, we are challenging around 130 participating startups and university students to come up with future-proof, seamless and sustainable cash logistics solutions.”

The solution: Reinventing cash logistics as a circular economy process

circle17 impactathon innovator Manuel Hartl convinced the jury with his idea of integrating cash logistics into existing regional infrastructures: By providing secure cash withdrawal services, local businesses (such as small grocers, diners or tobacconists) would support the seamless supply of cash to consumers across the country. Hartl proposes a simple-to-use and secure app for this purpose.

In addition to ensuring cash supply at the regional level, the idea would also benefit local businesses: “Cash services are certain to attract customers to the store,” says OeNPAY Managing Director Bernhard Krick, “and businesses that offer them can reduce their cash holdings in a simple and secure manner and save money on cash collection services.”

OeNPAY lauched the electronic identity (e-ID) challenge „e-IDentify yourself!“ on 20 June 2022. Until 31 August 2022, the innovation-initiative of the OeNB is crowdsourcing ideas for brilliant, new e-ID applications that transcend the range of existing solutions and can be used in all walks of life.

e-IDentify yourself! – OeNPAY Electronic Identity Challenge: Submit your ideas by 31 August 2022.

A number of private and public sector organizations provide different types of e-ID solutions in Austria, but none of them is widely used for a broad range of applications. As a result, several national and international public and private sector e-ID solutions co-exist in the market. Many of them are neither interoperable nor do they meet uniform legal and security standards. Austria does not have a comprehensive cross-sector solution that individuals and businesses can rely on for different types of applications. By launching the challenge „e-IDentify yourself!“, OeNPAY aims to help shape the future of e-ID applications in Austria.

e-IDs offer numerous benefits for individuals, businesses and public institutions. Taking full advantage of them requires a national e-ID infrastructure that meets cross-industry interoperability standards. The goal is an e-ID solution that serves as an interface to both private sector services and e-government services. OeNPAY aims to lay the foundation for such a comprehensive e-ID infrastructure in Austria in cooperation with all stakeholders.

This is why OeNPAY has organized the “e-IDentify yourself! – OeNPAY Electronic Identity Challenge”: to crowdsource ideas for brilliant, new e-ID applications that transcend the range of existing solutions and can be used in all walks of life. The most promising ideas will be analyzed and developed further – and possibly even implemented with partner organizations. The OeNPAY idea contest aims to contribute to developing a comprehensive, interoperable e-ID infrastructure and to enhancing Austria’s appeal as a business location in cooperation with all stakeholders.

This study by Eurogroup Consulting (EGC) in cooperation with the Austrian National Bank and two universities reveals clear advantages of the use of SCT Inst for all stakeholders as well as for the competitiveness of the SEPA economic area as a whole:

Consumers expect convenience, easy and fast handling, security, no costs, consumer protection and added value. The success of digital ecosystems and payment embedded in marketplaces show the advantage of convenient payments without media discontinuity.

Merchants expect low costs, free choice of service providers and transaction bundling. Low costs and a wide choice of service providers as well as strong branding increase acceptance in retail. New payment models become possible due to the change in acquiring.

Issuers expect reuse of existing SCT infrastructures and high end-customer relevance. SCT Inst is the logical further development of existing SCT infrastructures and enables the reuse of investments made with little additional effort. Issuers can reduce their processing costs by up to a factor of 14 compared to ICS debit (International Card Schemes).

Instant Payments (IP) have the potential to replace card, cash and other payment methods. In Austria and Germany, more than 40% of merchant sales can be substituted by IP in the future, with a focus on debit card potential.

Request-to-pay can enable easy communication between customer wallet and merchant. User-friendly solutions to request and initiate a payment at the point of sale (POS) create applications with high convenience and speed.

Issuer-merchant partnerships offer added value to customers and create use cases with higher customer loyalty, acceptance of IP as a payment instrument and potential additional revenues. Issuer and merchant. These can generate new business and remuneration models through bilateral and multilateral agreements.

Silos break down, flat and simple structures emerge. Account-to-account payment methods create alternatives to established card processes and traditional payment silos. Superfluous layers and service modules are eliminated, entrenched structures are opened up and more competition and innovation emerge.

Examples of applied IP in Europe are already being planned and implemented. With the EMPSA members (European Mobile Payment Systems Association) as a “bottom-up” example of applied IP and the EPI (European Payments Initiative) as a pan-European approach, there are already examples of innovative payment solutions based on existing account infrastructure.

The combination of open banking and IP generates new use cases and creates investment security for players. Uniform rules and fair distribution of revenues create investment security and an equal playing field for issuers, merchants and FinTechs.

Dowload study summary

Study partners:

Eurogroup Consulting (EGC)
Oesterreichische Nationalbank

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